Edgemont Bedroom Furniture
"This bed is really nice shame I can't say the same thing about Customer Services or the branch from where we purchased it. We to were missing all of the end caps from our delivery and the store from which we brought it from (Ashford, Kent) were most unhelpful in trying to resolve the problem. We are currently sleeping on the mattress on the floor whilst we wait for Bensons to send out the missing parts! Won't be using them again!! On a good note the bed arrived a day earlier than anticipated."
This bed is really nice shame I can't say the same thing about Customer Services or the branch from where we purchased it. We to were missing all of the end caps from our delivery and the store from which we brought it from (Ashford; Kent) were most unhelpful in trying to resolve the problem. We are currently sleeping on the mattress on the floor whilst we wait for Bensons to send out the missing parts! Won't be using them again!! On a good note the bed arrived a day earlier than anticipated.
"Came to assemble bed to find bag of end caps for slats missing. Local branch managed to find some so we could assemble bed, but virtually none fitted correctly. Ended up using cable ties to hold slats in position. Not what I would expect from a £599 bed. Will be ringing customer services first thing, although having read reviews about them don't hold out much hope for a satifactory resolution. On the plus side, delivered on time and local brach were helpful."
"Not a good quality at all. We bought it on full price in Dec 2014 for our guest room. Supporting legs in the middle of bed broken after 3 months. Joints on edges broken- cheap wood. Used this bed not on regular basis. Rubbish quality. contacted customer service & they advised to go to the store which is not near to our house. We didn't get time to visit the store. We ended up with loss of £500, & broken bed in our guest room. DO NOT BUY IT."
"This bed is beautiful, everyone has commented on it. It was for my daughters bedroom but think I might nick it. Got it half price, so well happy. The frame is thick and has metal centrepiece and metal legs for middle which makes it sturdy and easy to clean under. The headboard has wider partitions then most wooden headboards you see, so makes it quite unique. Had a few problems with parts, but found customer service very helpful."
"bought this bed delivery good, parts all there went up ok. only problem is the veneer on headboard starting to flake off after only 9 months? surely this should not happen after such a short lenght of time. after reading reviews not even going to bother to complain. sounds like customer service have bad after sale attitude.so if you exspect veneer to last for a few years think again before you buy this bedframe."
This bed is beautiful; everyone has commented on it. It was for my daughters bedroom but think I might nick it. Got it half price; so well happy. The frame is thick and has metal centrepiece and metal legs for middle which makes it sturdy and easy to clean under. The headboard has wider partitions then most wooden headboards you see; so makes it quite unique. Had a few problems with parts; but found customer service very helpful.
bought this bed delivery good; parts all there went up ok. only problem is the veneer on headboard starting to flake off after only 9 months? surely this should not happen after such a short lenght of time. after reading reviews not even going to bother to complain. sounds like customer service have bad after sale attitude.so if you exspect veneer to last for a few years think again before you buy this bedframe.
"Bed and mattress bought Jan 11th and delivered Friday March 4th as promised. One problem - incorrect centre bar. Telephoned Customer Service on Monday 7th March and the correct centre bar was delivered next day. Excellent service. Bed now assembled and I am very pleased with product and with Bensons. "
Bed and mattress bought Jan 11th and delivered Friday March 4th as promised. One problem - incorrect centre bar. Telephoned Customer Service on Monday 7th March and the correct centre bar was delivered next day. Excellent service. Bed now assembled and I am very pleased with product and with Bensons.
The bed looks good, is of good quality and nice and sturdy. We haven't slept in it yet because it's it's actually in our spare bedroom so can't rate how comfortable it is but it seemed fine when we gave it a brief test so we might want to swap bedrooms!
Very good service. Was kept up to date of the progress and delivery of my order. Delivery crew kept me informed of their progress to me and were friendly and helpful. Carried boxes to where I wanted them and they also adhered to COVID precautions.
The bed frame is very good quality and the oak finish suits our bedroom furniture. With the help of a grandson we were able to put it together fairly quickly - the biggest difficulty was disposal of the very generous amount of packaging!
"Delivered today, completely broken and have to wait two weeks for another, delivery drivers not great either and all came covered in muddy slush that I had to clear up too!!"
Well constructed bed frame. Easy to assemble with a little patience and a good read of the instructions. Allow about an hour to complete the process.
"Elegant and solid traditional wooden bed. Very easy to assemble and sturdy. Will gladly recommend to anyone."
"Gorgeous bed love it bought a sealy posturpedic mattress at the same time love that too just perfect "
"Great bed, well made and very stylish - customer service and delivery was fantastic throughout "
Clean looking and simple bed frame. Very easy to install and has a headframe that doesn't take up too much space.
"Stunning well made quality bed for the price, even better on interest free payments. "
Lovely bed. Very comfortable and looks great. The only downside was the large amount of polystyrene packaging.
Elegant and solid traditional wooden bed. Very easy to assemble and sturdy. Will gladly recommend to anyone.
Good for the cost however not the easiest to assemble due to the location of the screw holes and side frames
Gorgeous bed love it bought a sealy posturpedic mattress at the same time love that too just perfect
"Perfect bed, lovely fit, great for the price and easy to assemble "
Great bed; well made and very stylish - customer service and delivery was fantastic throughout
Very strong well made product, beautifully finished, 1 complaint it's a bit on the low side.
Stunning well made quality bed for the price; even better on interest free payments.
Seems very solid. Easy to assemble with 2 people. Any necessary tools are included.
"FAB, GOOD SOLID COMFY BED LOVE IT, STATEMENT PIECE"
Very pleased with the Bed, quality little less than expected but overall good.
The bed had scuff marks in visible areas spoils the quality of the product.
Very quick and simple to assemble, only took 20 minutes. Good solid bed.
Perfect bed; lovely fit; great for the price and easy to assemble
Excellent quality, solid very good product, easily put together.
Excellent very sturdy easy to put together built with in a hour
"Perfect Bed, I like it very much!"
Easy to put together and absolutely solid. No complaints.
"THANK YOU THIS IS AMAZING"
Excellent service throughout and we love our new bed.
FAB; GOOD SOLID COMFY BED LOVE IT; STATEMENT PIECE
A solid, well made bed that was easy to assemble.
Easy to assemble. Really solid and comfortable
Good value, easy to build and suitable.
see my full review under Bensons beds.
Durable frame with nice finishing
Perfect Bed; I like it very much!
Good size bed quality wood used
Thanks my son loves his new bed
Lovely looking comfortable bed
Very sturdy and good quality
THANK YOU THIS IS AMAZING
Very good in all respects
Ok but spoilt by delivery
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Source: https://www.wantmattress.com/product/edgemont-wooden-bed-frame
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